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Turn customer activity into repeat revenue.

Points, tiers, member prices and offers that work the same at the till, in your web shop and in your app, under your brand.

Loyalty programmes running on Vendor

Cosmo TinexBebe HomeCoslovemetics

Your brand in every customer's pocket.

A branded iOS and Android app, live from day one.

Mobile app

The loyalty card customers never forget.

Card, balance, receipts and rewards in an app with your name on it.

  • Scannable member card
  • Rewards and offers
  • Every receipt
  • Family points
Explore the mobile app

Everything a loyalty programme needs. Already built.

One balance, in store and online

Customers earn at the till and spend online the same day, so every channel sells for the others.

Reward your best customers

Tiers recognise who spends the most and give them a reason to keep spending.

Member prices that bring them back

A better price for members on the shelf, online and in the app.

Campaigns your team launches

Double points for a weekend or a bonus for one store, set up in minutes.

See what loyalty earns you

Member sales, returning customers and rewards redeemed in one report.

Simple to run. Deep when you need it.

Your marketing team runs the programme from the dashboard. Tiers, member prices and reports run on their own. Developers can connect anything else.

No code

Run campaigns on a schedule.

Double points for a weekend, a tier or a segment, started and stopped by your team.

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No code

Send offers to the right people.

Eligibility rules on tier, balance, segment, tags and activity, tested on a real member first.

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No code

Group members your way.

Named, coloured segments, filled by hand or by CSV, with an end date when the group is temporary.

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Built in

Tiers that re-check themselves.

Members move up the moment they qualify, on points or spend, with a rate for every tier.

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Built in

Member prices from rules.

A Platinum or Club status that changes the price, granted automatically when a customer qualifies.

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Built in

Know what you owe.

Outstanding points per tier, points about to expire and the members behind them.

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API

Every system hears about it.

When points change or a member moves up a tier, your shop, app and CRM know straight away.

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Admin dashboard

Answer any customer in a minute.

Find a member by card, phone or email and see their balance, history and tier at a glance.

  • Campaigns and offers
  • Tiers and member prices
  • Reports and exports
  • Team permissions
Explore the dashboard

Already running a programme? Bring your members with you.

Move your members, their balances and their history without re-running a single earn rule. The card numbers and shop IDs your customers already have keep working.

  1. WooCommerce Points & RewardsCSV exportCustom programme
  2. 1Import members
  3. 2Link IDs
  4. 3Go live

Keep every balance.

Balances are imported exactly as they are, so nobody loses points on switch-over day.

Keep the IDs you have.

Till card numbers, web shop accounts and ERP IDs stay linked to the same member.

Merge the duplicates.

Customers with two or three profiles end up with one, and their points are added together.

We run the switch with you.

A tested playbook for WooCommerce Points & Rewards, used by Bebe Home online and in stores.

How it works

What happens when a member buys something.

  1. 01

    Identify

    The till scans the card, or the shop sends its customer ID. Both find the same member.

  2. 02

    Calculate

    The engine applies the active campaign, the member’s tier rate or the programme default.

  3. 03

    Record

    The points are written to the ledger once, even if the request is sent again.

  4. 04

    Notify

    A signed webhook tells your app, shop and CRM, including when the member moves up a tier.

Loyalty questions.

No. Vendor Loyalty works on its own with the tills, shops and apps you already have, and connects natively to Vendor Standard.

Ready to get started?

Launch a store yourself, or talk to us about connecting ecommerce to the systems you already run.

  • Vendor Standard

    Everything you need to launch, manage and grow an online store. From €39/month.

    Explore Commerce
  • Vendor Pro

    Larger catalogs, advanced pricing, complex operations and deeper integrations.

    Explore Scale