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Orders & Fulfillment
Order workflows, multi-warehouse routing, shipping, returns, and history.
4 articles
- Order statuses explainedThe full order lifecycle — from draft and pending to fulfilled, and the terminal states like cancelled and refunded.6 min read
- Processing and fulfilling ordersOpen an order, approve it, mark it shipped with tracking, and resend confirmation or invoice emails.7 min read
- Refunds, cancellations, and COD settlementHow to refund part or all of an order, what cancelling does to stock, and how cash-on-delivery settlement works.6 min read
- Setting up shippingBuild shipping from the ground up — carriers, methods, classes, zones, and rates — and how the checkout picks an option.9 min read