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Team members and roles

Invite your team, assign roles, and understand what each role can do across the dashboard.

Last updated: 6 min read

Add your team under Users & Access → Users. Each member gets a role that decides what they can see and do.

Invite a member

  1. Add the user

    Go to Users & Access → Users → Add New User and enter their email (their login, which can't be changed later) and name.

  2. Assign a role

    Pick a role. You can only grant roles at or below your own level.

The roles

  • Administrator — full access to store management and settings.
  • Shop Manager — day-to-day store operations (catalog, orders, promotions).
  • Marketer — promotions and content focus.
  • Support — view orders and customers to help shoppers.
  • Viewer — read-only access.
  • Customer — the base role for shoppers, applied automatically.

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